Read the latest news on our products and applications.

Does your filing need a sort out and a clean-up?

Financial year-end, operational year-end, a change in processes or staff, or a business restructure all necessitate one thing: a filing clean-up.

Given the fast pace of business today, it’s easy for filing to pile up, storerooms to get messy and archiving to be left undone. But efficiently sorting out filing while still maintaining the integrity of your sensitive business information can be tricky.

Our all-in-one filing clean-up service saves you money, time, staff resources and ensures your company and client information remains secured.

Our professional, trained staff does everything for you:

Your documents:

  • Re-file documents
  • Remove redundant documents from files
  • Shred old documents

Your files:

  • Sort and re-order files
  • Implement new space-saving filing systems
  • Archive old files

Your storeroom

  • List storeroom contents
  • Sort and repack storerooms
  • Move shelving and bulk filers

 We work with department and office managers, and admin and HR staff to get everything in its place.

Email us at to find out more.


Covid-19: what SA businesses can learn from the pandemic

What has the Covid-19 pandemic and national lockdown taught us?

Well, aside from how to make pineapple beer, home school our kids, and relocate entire offices, overnight, to our homes where Zoom meetings are occasionally accompanied by the sound of barking dogs and squawking hadedas, a lot.

From a business perspective specifically, the way we think about and do business has completely changed.

Research commissioned by Cisco in 2020 found that the organisational response to the pandemic had gone well beyond basic crisis management to radically transform business as we know it.

‘While the activity we have seen was clearly prompted by the pandemic, and the immediate imperative to enable ongoing business operations, a great deal of genuinely transformational change has also taken place. It’s hard to think of any time in history when so much progress has been made so quickly to modernise working practices and switch both mindsets and behaviour,’ the report stated.

Of course the biggest change was the rise in remote working. These research findings estimated there were 4.7 times more people working from home now than before the pandemic.

The adoption of technology, particularly the use of webcams, web conferencing and cloud-based services rocketed, as businesses relooked their processes and employee and customer engagement.

But what did all this teach us?

Here are my five key business take-outs from the past year (which we would probably do well to keep in mind for the year ahead too):

Be prepared
Having been taken by surprise the first time lockdown hit, there’s no reason for this to happen again. Forewarned is forearmed. Use your 2020 business experience to put the necessary processes in place to ensure business continuation under even the most extenuating circumstances. In other words, have a Plan B. Relook your customer experience, employee needs and tech systems; do thorough scenario planning; and look to future forecasts for pandemic-proof prep.

Less is more
Wasn’t it amazing just how little space we actually needed to get our jobs done? Working from home certainly highlighted that. And just how easily meetings could be scaled back to just the most critical interactions and even then, hosted over web conferencing and not in boardrooms or off site. This shone a (bright) light on just how superfluous both our office spaces and many accepted business practices had become. Just because something has always been done that way, doesn’t mean it must continue to be done like that. The post-pandemic world calls for the most efficient use of resources, which could include outsourcing activities like archiving and shredding that aren’t supported by remote office operations.

Support a healthy workforce
Employees come to work sick all the time. Pre-Covid, this wasn’t the best idea. Post the advent of Covid, it’s the worst idea ever. A workforce flattened by ill employees, with some not sure if they have the virus or not and others living in fear they might get it, is bad for productivity. Creating a supportive environment that encourages staff to work from home if they can when feeling ill, or providing improved access to sick leave, is critical. But remember to balance this with some form of lockdown-compliant social engagement.
Mental wellness is just as important; the Cisco study showed that 64% of respondents battled without their regular coffee or watercooler chats. So be sure to find ways to still bring your teams together outside of work commitments.

Communication is crucial
If anything, the arrival of Covid-19 in South Africa and the subsequent lockdown showed up many organisations’ poor communications and crisis management strategies. Knowing now how rapidly situations can change, interrogate your communications plan. How quickly can you reach all your employees in a crisis? What is the easiest way to communicate with your suppliers and customers? If email is unavailable, what other communication channels can you use? Don’t forget to assign someone to take responsibility for crisis communications (senior management might not be available) and to determine basic key messaging that can be adapted depending on the nature of the crisis.

Agility cannot be underrated
Last year brought home the importance of true agility – focusing on customer needs and overall business goals while remaining adaptable and open to change. Just because your end destination looks the same (i.e. maintaining or increasing sales, launching new products or establishing market presence), it doesn’t mean the road you travel to get there must remain the same too. When the chips are down, it’s the organisation that is flexible, comfortable with change and able to move through rapid developments that comes out tops. Review your 2020 experience; the areas where your business came undone is where it needs the most work.


About Rob Fedder

Rob is the Managing Director of Tidy Files and Cleardata, which are Metrofile Group companies. He has been involved in the paper and electronic document management industry since 2006 and is passionate about helping businesses navigate the complex document management landscape.


Year-end archiving: let us do it for you

Is your financial year-end fast approaching but you haven’t prepared for your archiving yet?

To correctly archive the year’s filing you need to source the right archive products, and allocate sufficient human resources. Both these tasks cost your business time and money.

Why not consider an all-in-one year-end document management solution? At Tidy Files we offer exactly that.

Our team of professionals can assist you with:

  • On-site archiving
  • Secure off-site document storage
  • Document destruction
  • Ensuring POPI compliance

Contact our Tidy team here for a FREE consultation and quotation to streamline your financial year-end archiving.

If you have your own archiving team, order your archive products between 1 February 2021 and 31 March 2021 and save between 30% and 60% on your order: 


Item Description






Archive File with Dispo Clip






Folio Archive Box






Folio Archive Container






A4 Archive Box






A4 Archive Container






Off-Site Storage Box






Legal Box with Staples and Flap






Take advantage of our financial year-end special and place your archive product order here.

Get 2021 off to a great start and get Everything in its Place!

Terms and conditions: 

All prices advertised are inclusive of 15% VAT.  A delivery charge of R51.75 (including VAT) will apply for all orders. Additional delivery charges may apply for areas outside a 50km radius from a Tidy Files branch. Promotion only valid from 1 February to 31 March 2021. Limited to stock availability. E & OE. 


Optimising operational excellence through BPM

Business process management (BPM) might not sound like the most exciting topic of discussion, but it’s a deal breaker for the companies that take the time to invest in it properly.

In fact, given the volatile, unexpected nature of the business environment right now, there’s probably never been a better time to implement sound business processes and the tools needed to manage them.

There’s a common misperception that business process management is solely the domain of large corporations. This couldn’t be further from the truth. Getting to grips with your business’s processes and effectively managing them is a necessity for every company pursuing business success, no matter the size.

One of the reasons for this mistaken belief is that identifying and managing business processes appears to be complicated and time consuming and as a result, feels overwhelming. But at its heart, business process management is simply the automated control of all the processes that your business needs to run.

Take the sales process, for instance. In small businesses that might be all the steps from the point of receiving a single order to delivery, and for large businesses, the steps from receiving a bulk order to mass distribution. Both businesses rely on a process to facilitate sales, and both businesses have to manage that process to ensure its efficacy. A breakdown in this process or any functions related to it would be detrimental to the sustainability – and profitability – of the business.

Sales is just one process-led function. Others include administration, operations, procurement, HR, IT and customer service. Effective business process management relies on the automation of the various actions within these processes – a process in and of itself that begins with planning each process to be automated; analysing, modelling, implementing and monitoring these automated processes; and finally, refining the automation to improve efficacy even further.

The benefits of automating business processes in this way are numerous. The most obvious is the increased productivity experienced by staff as a result of more efficient processes. Another major benefit is the agility it offers companies, as teams know and understand their processes well, allowing them to quickly and easily course correct where necessary.

Reduced human errors; internal and external policy and legislative compliance; less micromanagement; improved access to company and customer data; and seamless digital integration across the business are also potent strategic advantages offered up by sound BPM.

However, for all the good BPM does for a business, it’s only as effective as the support it enjoys from the people implementing it. In other words, successful BPM needs employee buy-in. There are still human beings sitting behind these automated processes, and while not all employees care about improving their workflow, it’s essential that they back the idea of process automation – and help facilitate it.

Business process management looks different for all organisations, but ultimately its objective remains the same: to optimise operational performance by enabling all business units to play to their strengths.

In our current business climate, there is probably no greater – or more pressing –strategic imperative than this.

About Rob Fedder

Rob is the Managing Director of Tidy Files and Cleardata, which are Metrofile Group companies. He has been involved in the paper and electronic document management industry since 2006 and is passionate about helping businesses navigate the complex document management landscape.


Tidy Files 2020 Closing Dates

Dear Tidy Files client

We’re breathing a collective sigh of relief that the holidays are here and we can all take a well-deserved break. We’re sure you feel the same way too!

Please note our offices will be closed from Friday 18 December 2020, and will reopen on Monday 4 January 2021.

Please ensure you contact us before this date with any queries.

We would like to take this opportunity to thank you for your continued support during this year, and to wish you a safe, peaceful holiday over the coming weeks.

Best wishes,

The Tidy Files team


Black Friday - 23-27 November

Black Friday Week is Here!

View Promotion Now

Open/View: Click to View the Black Friday Sale


Year End Special - Now On

Don't miss out on this incredible year end opportunity to get everthing in its place.

Valid until 31 December 2020

Ts and Cs apply

Open/View: Click to View the Year End Special


Company values: how to get them right (and make them work for you)

It was back in 2010 that I first did a company values exercise. I didn’t think it would offer too much added-value to the business after all our vision was clear cut and our teams already highly efficient.

But it was the 2000s – the years the bubble burst, the Enron scandal broke, and corporate governance was in the spotlight as never before. Everybody was all over corporate values, so we were too.

‘We’ being the executive team of Tidy Files. Back then, Tidy Files had just been bought out by Private Equity, and a team had been appointed to solidify our positioning and grow the company.

A fundamental building block of crafting company values that have any merit is brevity. The shorter the better (and the easier to remember, which is a critical success factor when it comes to creating values that pack a punch).

With this in mind, we used our keyword TIDY, and crafted our values around that: Tenacity, Integrity, Driven, You. They spoke to our team’s ability to pursue creative solutions against all odds, to build trust, to remain committed and to take ownership for individual behaviour.

They might sound simple, but they worked. Between 2010 and 2017 Tidy Files went on to become a leading provider of paper-based and electronic filing and storage solutions in South Africa.

Our values were not fancy buzzwords we stuck up on the wall to look good. They were standards to which we continuously held ourselves. Guidelines to which we defaulted when the question didn’t have an obvious answer. And inspiration to keep doing things better than the day before. They were business tools.

I’ve just come out of another round of formulating corporate values, this time for Tidy Files’ associate company, Cleardata.

These values look different to those I contributed to 10 years ago: We own it. We are different. We are committed to growth.

 Although they occupy a more contemporary positioning, the core function behind Cleardata’s values today remains the same as those of Tidy Files more than a decade ago. That is, they are set of beliefs that help guide the employee experience in driving the business forward.

This recent process reminded me of the true power of company values. For those companies that seriously put their weight behind identifying, proactively promoting and living by their corporate values, the rewards can be significant.

Despite this, so many companies still get it wrong.

Firstly, creating corporate values all too often amounts to little more than mundane check-boxing exercises executed merely for the sake of doing it. Without strategic thought and intent, a values exercise means nothing.

Secondly, the values identified are often based on fashionable ideals that will fall off Twitter’s trending list before the year is out. Identifying values should be a collaborative team effort based on authentic employee experiences and aspirations.

Thirdly, company values are often forgotten, relegated only to prime positions on the reception area and boardroom walls. Corporate values are not bragging rights aimed at your customers; they’re roadmaps for employee behaviour. More than only displaying them in employee workspaces, they must be adopted as living guidelines that act as golden threads throughout the business.

About Rob Fedder

Rob is the Managing Director of Tidy Files and Cleardata, which are Metrofile Group companies. He has been involved in the paper and electronic document management industry since 2006 and is passionate about helping businesses navigate the complex document management landscape.


Spring Cabinet Special

Beat the price increase and order your 5-Drawer Top Retrieval Quantum Today

  • 75 x Kraft File Collators included
Place your order today and don't miss out!
Terms & Conditions apply.

Open/View: Click to view the Spring Special


Get Your Business Back On Track With Quick, Accurate and Compliant Daily Health Screening

ScreenWell by Metrofile is a smart digital solution to capture, track and manage daily temperature screening, health questionnaires and workplace policy compliance for your returning staff and visitors. Whether your business is a multinational or a single site, our innovative web-based application puts all the data you need for complete COVID-19 regulatory compliance at your fingertips.

Why ScreenWell by Metrofile is the smart choice for your business

  • Capture and track employee temperatures in real time
  • Streamline the screening process and avoid delays at the entrance
  • Replace inefficient paper-based capturing systems with a seamless digital experience
  • Identify, evaluate and manage risks through real-time alerts to on-site COVID-19 representatives
  • Avoid human error and rely on rule-based digital data capturing
  • Enable employees and visitors to declare their health status prior to arrival
  • Contactless process reduces the risk of contamination caused by bottlenecks and manual sign-in


Real-time access and data capturing
Keeping your staff and visitors safe means having up-to-date health information. Our intelligent reports, instant alerts and live dashboards allow for real-time access to information captured across all registered sites and points of entry for workplace policy compliance and tracking purposes.

Remote screening
A convenient QR code functionality links to an online screening form, enabling staff and visitors to complete their personal details and a health questionnaire prior to arrival. This effectively reduces queuing and supports social distancing practices.

Maximum threshold notifications
Our real-time system also monitors your office’s occupancy threshold and alerts when occupancy is reached.

100% data security
Data will be secured by Metrofile and retained under strict terms and conditions accepted by the individual. Our system is strictly compliant and aligned to Data Security Protocols and Privacy Laws required when storing personal data.

Time-sensitive data capture
Our system regularly logs and expires health questionnaires, prompting individuals to complete a new questionnaire to gain entry to your offices. This ongoing renewal of information ensures that your site, employees and visitors can be monitored more consistently and accurately.


Document & Record Management Solutions at your fingertips – enquire now!